Policies, Terms & Conditions
At Barbaxia we understand things happen. So, there is policies alongside terms and conditions for every aspect of the Barbaxia Shopping experience. Please refer to below for all of Barbaxia's Policies, Terms & Conditions.
Barbaxia 30-Day Returns Policy-
At Barbaxia, we strive to ensure you are completely satisfied with your purchase. If you're not entirely happy with your order, we offer a hassle-free 30-day return policy.
Eligibility for Returns:
Items must be returned within 30 days of the delivery date.
Products must be unused, unworn, and in their original packaging, including all tags and labels.
Proof of purchase (order confirmation or receipt) must be provided.
Non-Returnable Items:
Personalized or custom-made items.
Perishable goods (e.g., food, flowers).
Intimate or hygiene-related products if opened (e.g., undergarments).
Items marked as "final sale" or "non-returnable."
Return Process:
Initiate a Return: Contact our customer support team at support@barbaxia.com or visit our returns page. Provide your order number and details of the item(s) you'd like to return.
Receive a Return Authorization: Once approved, you will receive instructions and a return label if applicable.
Package and Ship: Pack the item(s) securely, include the proof of purchase, and ship it back using the provided label or your preferred shipping method.
Refunds:
Refunds will be processed to the original payment method within 5–7 business days of receiving and inspecting the return.
Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., wrong or defective item).
Exchanges:
If you'd like to exchange an item, please initiate a return for the unwanted item and place a new order for the replacement.
Damaged or Defective Items:
If you receive a damaged or defective product, please contact us immediately at support@barbaxia.com with photos of the issue. We’ll resolve the matter promptly.
Contact Us:
For any questions or concerns, reach out to us at:
Email: support@barbaxia.com
Phone: [Insert phone number]
Barbaxia reserves the right to modify this policy at any time without prior notice.
Barbaxia Privacy Policy-
At Barbaxia, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with Barbaxia, we may collect the following types of information:
a. Personal Information
Name, email address, phone number, and shipping/billing address.
Payment details (processed securely and not stored by us).
Account login details (if you create an account).
b. Non-Personal Information
Browser type, IP address, and other technical data.
Information about your device, browsing behavior, and website interactions.
c. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We collect and use your information to:
Process and fulfill your orders.
Provide customer support.
Send order confirmations, shipping updates, and promotional emails (if subscribed).
Improve our website, services, and customer experience.
Comply with legal obligations and fraud prevention.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your data with:
Service Providers: For payment processing, order fulfillment, and delivery services.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of our business.
4. Data Security
We implement industry-standard measures to protect your personal information, including encryption, firewalls, and secure servers. While we strive to protect your data, no online system is 100% secure.
5. Your Rights
Under applicable privacy laws, you have the right to:
Access and correct your personal information.
Request the deletion of your personal data (subject to legal obligations).
Opt out of marketing communications by clicking the “unsubscribe” link in emails or contacting us.
Manage cookie preferences.
For requests, please contact us at support@barbaxia.com.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites.
7. Children's Privacy
Barbaxia does not knowingly collect personal information from individuals under 16 years of age.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Effective Date" updated accordingly.
9. Contact Us
If you have questions, concerns, or complaints about our Privacy Policy or data practices, please reach out to us:
Email: support@barbaxia.com
Phone: [Insert phone number]
Mailing Address: [Insert address]
Barbaxia is committed to protecting your privacy and ensuring a safe and secure shopping experience.